Blog2026-06-02T12:58:45-08:00

Blog

60% Fewer HR Support Tickets with Make.com™ & AI: How Sarah Automated Employee Q&A

Repetitive employee questions — PTO policies, benefits enrollment, onboarding steps — were consuming 12 hours a week of Sarah's HR calendar. By deploying a Make.com™-orchestrated AI knowledge-base workflow, her team cut inbound support tickets by 60%, reclaimed 6 hours per week, and delivered consistent answers in under 10 seconds. Structure before intelligence is the only sequence that works.

SaaS License Reclamation: The Automated Offboarding Step That Stops Wasted Spend and Security Exposure

SaaS license reclamation fires at termination, revokes access, and recovers seats in minutes. This is the 5-step Make.com workflow that stops ghost licenses.

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